ПИСЬМО-БРОНИРОВАНИЕ (Reservation Enquiry) - предварительный заказ

Письмо-бронирование, естественно, можно отнести к письмам-запросам или письмам-заказам, но я считаю важным вынести эту категорию письма в качестве отдельной.

Пример делового письма (бронирование номера в отеле) на английском языке (по электронной почте):

From: Marina Okenglish
To: sole@roseshotels.it
Sent: Tuesday, June 08, 2010 5:21 PM
Subject: Reservation Enquiry

Dear Sir or Madam,

You were recommended to me by some friends of mine so I would be interested in booking a double room at your hotel from 20 July to 2 August 2010. Could I possibly have a quiet room with a private bathroom with a shower, a fridge, a double bed, air-conditioning (and a safety box if it is available)?

I would be grateful if you could answer the following questions:
1. could you provide me with your rates per night?
2. what is your total charge for 13 nights?
3. does it include breakfast?
4. do you need a deposit or a credit card number?

If you have no vacancies, could you please inform me as soon as possible and provide me with the address of a suitable hotel in Santa Marinella area?

Yours faithfully,
Marina Okenglish


Ответ на первичный запрос (Reservation Enquiry):

Dear Mrs. Okenglish,

Thank you so much for your kind request.
We're glad to inform you that we have availability for a double room IN 20/07/10 OUT 02/08/10 at the rate of Euro 100,00 per room per night in B&B, for a total amount of Euro 1300,00.The rate includes breakfast, private parking and beach services (sundbeds and umbrella).

Every room is equipped with air conditioning, frigobar, television, shower, hair dryer.There are no safety boxes in the rooms, but if you need it we have a safety box service at the reception.

If you want to confirm your reservation we need a prepayment through credit card.

I will send you in attachment a withdrawal authorization form to fill up and send us back to our fax number: 0039 766/534866.

Thank you so much for your kind attention, please feel free to contact us for any further information.

Best Regards

Chiara Sacco

Roses Hotels


Вернуться к разделу Деловая переписка.